If you only listen to audio using your TV's speakers and don't have a receiver or soundbar, then the feature is superfluous. The eARC standard, which is a part of HDMI 2.1, improves on the original in a few key ways including supporting Dolby Atmos, and we'll discuss this in more depth shortly. That means you can use a single cable for both audio and video - for example, from the Netflix app built into your TV or a connected game console, and then use your TV for switching. In its most basic form, ARC uses an HDMI cable to send audio from a TV back to a receiver or soundbar. It's a feature that enables you to simplify your system and is compatible with most TVs, receivers and soundbars. So there’s definitely some setting issue between smartcast and the sound issue.One of the best and yet least-understood HDMI features is ARC, or Audio Return Channel. I can mimic the sound issue on the Vizio tv by hitting the Menu button, if you have sound and you select the Menu button on the Vizio tv, the sound will go off and you will then have to go to input section and select smartcast again and then back to HDIM-1.Īnother thing that you can do is, if you don’t have sound when you turn on your TV, go to Netflix or Amazon TV, sound should come on, then go back to your main TV, the sound should remain. When you do this, the sound comes back on again On the Vizio tv, once it’s turned on and you don’t have sound, go to input selector on the Vizio tv and select Smartcast as the input selector, once you select Smartcast, it will go to smartcast, at that time, select input again and go back to your main selector for either cable or TV input (mine was HDIM-1). It seems that there is some issue going on with smartcast and the sound issue. I found a shortcut without having to power off. They had to unplug and reset the TV by plugging it back again and holding down the power button. I checked all their settings and nothing seemed amiss. They turn on their new 65″ Vizio smart-TV and no sound. My brother-in-law n-law was having some of the same issues. This no sound issues with the tv seems to be quite numerous. If you get sound, it’s the external hardware. If you use a soundbar or surround sound, remove it and use the default speakers to test. If there is still no sound coming from your Vizio TV, it may be a fault or a settings issue.Ĭheck external audio. If audio works when you change the feed, it is the feed and not the TV. If you have a cable box connected, stream something over WiFi or connect a laptop or mobile and cast something to the TV. What is providing a signal to the TV? Is it a cable box? Satellite? Stream? Change the feed to something different and see if the problem persists. If you use HDMI, definitely swap for a spare to test as HDMI cables, particularly manufacturer-provided cables, are notoriously flaky.Ĭheck the feed. Have any of the cables been knocked or moved? Make sure all are seated fully and swap out different cables if you have spares. This is usually the second thing to test. If the issue was a temporary voltage or power issue, it should now be resolved.Ĭheck the cables. This allows the TV to fully power down and reset. Unplug the TV from the wall outlet and leave it for 30 seconds or so.
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